hbjie's Privacy Policy

1 Data Collection

hbjie may collect your personal information in various ways. We only collect information that is necessary to provide our services and is used for lawful purposes.

1.1 Information You Provide

During account registration and use, you may provide the following information:

• Full name and date of birth
• Email address
• Mobile phone number
• Residential address
• Identity verification documents (such as a national ID card)
• Payment-related information (details provided below)

1.2 Automatically Collected Information

When you access the hbjie platform, the following information may be collected automatically:

• IP address and device identifiers
• Browser type and version
• Operating system information
• Visit time, pages viewed, and duration on site
• Referring URL (the site you came from)
• Gaming activity and transaction history

2 Data Use

hbjie uses your personal information for the following purposes:

• Account Management: To create, verify, maintain, and secure your account.
• Service Delivery: To facilitate betting, gaming, payments, and deposits.
• Customer Support: To respond to your complaints, questions, and requests.
• Fraud Prevention: To prevent unauthorized access, fraud, and money laundering.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To enhance our platform and user experience.
• Communication: To send important updates, transaction notifications, and account-related information.
• Responsible Gaming: To identify and prevent problem gambling behavior.

We do not use your information for any marketing or third-party promotional purposes without your consent.

hbjie follows industry-standard technical and administrative measures to ensure the security of your personal information. The key components of our security framework are as follows:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Secure Servers: Our servers are hosted in secure data centers with controlled physical access.
• Access Controls: Only authorized personnel can access your information, and only to the extent required for their role.
• Regular Security Audits: Regular security audits and vulnerability assessments are conducted on our systems.
• Two-Factor Authentication: Two-factor authentication is available to prevent unauthorized access to your account.
• Staff Training: All staff receive regular training on data protection best practices.

While we make every effort to protect your information, data transmission over the internet is not completely secure. Please keep your password confidential and contact us immediately if you notice any suspicious activity on your account.

6 Data Retention Period

hbjie retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or for as long as required to meet legal obligations.

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Certain information may be retained for a specified period after account closure in accordance with legal obligations.
• Transaction Records: Financial transaction records are retained for an extended period in accordance with legal requirements.
• Log Files: Security logs are deleted after a limited period.

Once the designated retention period has ended, data is securely deleted or anonymized.

8 Minors' Privacy

hbjie strictly prohibits the use of its services by anyone under the age of 21. We do not knowingly collect any information from minors. If we find evidence that a minor has created an account, the relevant information will be deleted immediately and the account will be closed.

We ask parents and guardians to keep an eye on the online activities of their children and underage family members. If you believe a minor is using our platform, please contact us immediately at [email protected].

9 Third-Party Links

The hbjie platform may occasionally reference third-party websites. These external sites have their own privacy policies, and hbjie is not responsible for their data protection practices. We recommend reviewing the privacy policy of any third-party site before visiting it.

10 Payment Information

hbjie processes payments via bKash, Nagad, Rocket, Upay, and bank transfer. Payment-related information is handled with the highest level of security:

• Payment processing is completed through secure, encrypted channels.
• We do not store full card or account numbers — only the minimum information necessary for the service is retained.
• All financial transactions are conducted in accordance with industry-standard security protocols.
• Additional verification procedures are followed for suspicious transactions.

The minimum deposit is ৳300 and the minimum withdrawal is ৳500. Standard withdrawals are completed within 5–30 minutes.